Returns & Refund Policy

Gifted Momentz – Australia

 

At Gifted Momentz, we take pride in the care we put into our products. Because most items are personalised or pre-packaged, we do not accept returns for change of mind.

 

If your item is:

 

• Damaged during transit

• Incorrect due to our error
  Please contact us within 48 hours of receiving your order with:

• Your order number

• Clear photos of the item

• A brief description of the issue

 

 

We’ll assess your request and either:

 

• Replace the item, or

• Issue a refund (at our discretion)

 

 

Please note: We do not offer refunds for delivery delays outside our control.